Training Administrator – Petrofac International Limited – Leiden

  • Leiden

Petrofac International Limited

Petrofac is a leading international service provider to the energy industry, with a diverse client portfolio including many of the worlds leading energy companies.

We design, build, manage and maintain infrastructure for our clients. We recruit, reward, and develop our people based on merit regardless of race, nationality, religion, gender, age, sexual orientation, marital status or disability. We value our people and treat everyone who works for or with Petrofac fairly and without discrimination.

The world is re-thinking its energy supply and energy security needs, planning for a phased transition to alternative energy sources. We are here to help our clients meet these evolving energy needs.

This is an exciting time to join us on this journey.

We support flexible working requests and have adopted a hybrid approach for most of our office-based roles. We ask employees to be present in the office at least three days per week.

Are you ready to bring the right energy to Petrofac and help us deliver a better future for everyone?

JOB TITLE: TRAINING ADMINISTRATOR

KEY RESPONSIBILITIES:

  • Coordinate training activities in line with Client training requirements
  • Process training bookings in line with departmental policies, procedures and standards
  • Manage status of all courses and ensure that suppliers are informed of cancellations in a timely manner to avoid cancellation charges.
  • Contact suppliers to secure training solution on behalf of TMS clients
  • Raise Purchase Orders
  • Where applicable, update and maintain clients Learning Management System (LMS) to effectively manage employees training records.
  • Generate and forward Joining Instructions in line with company policy.
  • Notify delegates of any changes/cancellations
  • Monitor progress of allocated training events to ensure compliance is met.
  • Calculate Managed Event costs following departmental process.
  • Arrange accommodation where applicable.
  • Adhere to departmental and Client processes.
  • Ensure accurate data is maintained within relevant departmental system(s)
  • Ensure Key performance Indicators (KPIs) are met.
  • Communicate effectively and professionally with other team members and clients.

ESSENTIAL QUALIFICATIONS AND SKILLS:

  • Manage changing situations to ensure training requirement is delivered.
  • Identify solutions and efficiencies to optimise the use of departmental software and ensure departmental policies, procedures and standards are kept current.
  • Application of departmental escalation policy in response to any customer complaints
  • Excellent coordination / organisational skills
  • Excellent communication / strong interpersonal skills
  • Ability to talk to all levels of company representatives.
  • Health, Safety, Security, Environmental, Quality (including Audits)
  • Customer service experience desirable.
  • Sound knowledge of Oil & Gas Industry desirable but not essential
  • Excellent IT skills (MS Office)
  • Software system experience desirable but not essential
  • Ability to work under pressure.
  • Attention to detail.

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Additional Information

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