SaaS Pricing and Packaging Lead – Global – Leiden

  • Leiden Global

The most trusted digital enabler is a leading digital enabler for companies and entrepreneurs. It serves over 3.3 million customers in Europe and has more than 2000 experts to support them. Its goal is to shape technology and to empower businesses with innovative digital services.

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The business is an ecosystem of successful brands working together across regions to provide customers with everything they need to succeed online. 60+ successful brands make up the group; with a team of 2700 experts serving its 3.3 million customers across Europe and beyond.’s brands are a mix of traditional hosting businesses, offering services from domain names, email, shared hosting, e-commerce and server hosting solutions and specialist SaaS providers offering adjacent products such as compliance, marketing tools and team collaboration products. This broad product offering makes it a one-stop partner for online businesses and entrepreneurs across Europe.

About the role is looking for an experienced and commercially oriented SaaS pricing and packaging lead to drive the central pricing function. You will conduct high-impact pricing & packaging projects across a wide range of SaaS companies, and help provide group-wide visibility on price performance.

This role will report to the head of commercial service centre but will naturally involve working closely with senior leaders across a broad range of functions, as well as creating relationships with the commercial teams of the different brands.

You will need to be both a strategic thinker & analytical with excellent communication, leadership, and project management skills.

Key responsibilities

  • Lead and implement competitive, value-based, B2B subscription pricing & packaging propositions working closely with the relevant stakeholders within the group.
  • Identify pricing and packaging opportunities across our portfolio of SaaS brands taking into account market trends, competitor pricing, and customer needs.
  • Define potential impact, outcome and risk of pricing initiatives.
  • Work with local teams to make sure the project is implemented according to defined roadmap.
  • Provide regular reports and insights on pricing performance to leadership team and raise any risk, concerns or highlights.
  • Build and manage the infrastructure and processes to scale the pricing capabilities.

The ideal candidate will have

  • Bachelor’s degree from top university, with a strong academic background. MBA or advanced degree is a plus.
  • Minimum of 2-3 years experience in designing and implementing pricing strategies in a B2B software environment. Consulting experience is a plus.
  • Experience in subscription / service / SaaS pricing.
  • Ability to build clear value based customer pricing propositions.
  • Strong analytical and data-driven decision-making abilities.
  • Comfortable working with diverse and complex data sources. Advanced excel skills.
  • Autonomous and willing to do hands-on work.
  • Excellent project management skills.
  • Exceptional communication and interpersonal skills, with the ability to interact with individuals at all levels of the organization.
  • Ability to work at pace and under the pressure associated with fast growing SaaS companies.

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