System & Application Engineer – Swift – Leiden

About the Role

Are you looking for challenges that can grow your full potential? Are you eager to work in a multi-cultural environment? Do you want to be part of a critical role in supporting the community of global financial institutions?

For our Central Control Center we are looking for a

System & Application Engineer

From within the SWIFT Central Control Center, we manage our global and critical financial networks and services. In one of the Level 1 technical teams, we are looking for a candidate who brings the right experience and has the drive to go through an accelerated on the job learning path. We operate in a 24/7 financial world, which means the team works also on a weekend rota (day hours only). With oversight from more senior staff, you will be in the front line to manage the service and keep availability and security to the highest standards.

What will you do

You will be part of a Level 1 technical team managing the SWIFT services from the Control Room.

You perform first line monitoring of applications and servers to detect and respond on incidents

You collaborate with other Level 1 departments in the Control room and work with Level 2 expert and development teams to identify and correct problems

You make use of Standard Operating Procedures and keep documentation up to date

You implement changes on applications to enhance products or to mitigate problems

You stay up to date on product updates and be ready to support the changed applications

You take initiatives and work on improving our monitoring capabilities through automation.

Who are you

You are eager to learn with a keen interest in IT, pro-active, enthusiastic, analytical, communicative, take initiative, investigative mindset and team player

You have experience with monitoring and managing applications

You have Knowledge of Linux (e.g. RHEL) or Unix

You have experience with tools such as Elastic/Kibana and/or scripting is a preference.

You have Good communication skills in verbal and written English

You are willing to work on weekends (30%), which of course is compensated with a shift allowance

What we offer

We put you in control of career

We give you a competitive package

We help you perform at your best

We help you make a difference

We give you the freedom to be yourself

We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. An environment in which everyone’s voice counts and where you can reach your full potential regardless of age, background, culture, colour, disability, gender, nationality, race, religion , sexual orientation, or veteran/military status.

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