SAP Support Analyst – Pharming Group – Leiden

  • Leiden

Pharming Group

About Pharming
Pharming Group (Nasdaq: PHAR/Euronext Amsterdam: PHARM) is a global biopharmaceutical company dedicated to transforming the lives of patients with rare, debilitating, and life-threatening diseases. Pharming is commercializing and developing an innovative portfolio of protein replacement therapies and precision medicines, including small molecules, biologics, and gene therapies that are in early to late-stage development. Pharming is headquartered in Leiden, Netherlands, and has employees around the globe who serve patients in over 30 markets in North America, Europe, the Middle East, Africa, and Asia Pacific.

Our Culture
Pharming is committed to our core values: “We Care, We Collaborate, We Walk the Talk”, which is complementary to our focus on self-development of our people, teamwork, leadership and being results orientated. In our growing organization, it is important that employees feel connected and engaged. Our core values enable our mission of bringing the unserved rare disease patients the solutions they need and create a clear pathway forward to meet our strategic goals and objectives.

Purpose of the role:
The SAP Support Analyst is responsible for the execution of SAP Support activities and Master Data Management.


SAP Support 

  • Manage and resolve incidents, issues, service requests from business. 
  • Coordinate and ensure timely resolution of open tickets from business with our SAP support partner.
  • Create a knowledge base tailored to support the business in relation to SAP.
  • Execute access and authorization management activities.
  • Maintain and update work instructions, SAP trainings matrix, forms, and workflows.
  • Execute ad hoc (project) support activities as needed.
  • Perform IT Controls to ensure SOX compliance, document, and upload evidence in Audit Board.
  • Generate periodic reports on key performance indicators. 
  • Master Data Management

  • Responsible for accurate execution Master Data Management requests (Customer, Vendor, Material, Pricing Conditions, Info records and Financial Master Data)
  • Manage and resolve Master Data incidents and identify opportunities for improving Data Management processes. 
  • Critically assess data requests on correctness, completeness, and integrity. Provide feedback and support to ensure standards and requirements are met.
  • Act as key representative for Master Data Management in SAP projects.
  • Your Profile:

  • Bachelor’s degree in a Business, Finance, or ICT related field
  • Min. 2 years professional hands-on experience with SAP
  • Knowledge of one or more SAP modules PP, QM, MM, SD, FI, CO
  • Experience with Master Data processing
  • Experience in with SAP S/4HANA is an advantage
  • Experience in the Pharmaceutical industry is an advantage
  • What you’ll get in return
    We offer you a permanent position (starting with a one-year contract), with an excellent remuneration scheme, including:

  • A highly competitive salary
  • holiday allowance (for NL)
  • A minimum of 30 vacation days
  • An excellent pension plan
  • Commuting allowance
  • You will also join our Learning & Development program, which can offer a tailor made development plan, based on your personal and professional needs. Learning opportunities are everywhere, in all forms imaginable and we want to create learning memories for all “Pharmers”.

    Also important! We truly value a healthy life-work balance with a lot of flexibility.

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