Lead DevOps Business Analyst (Hybrid) – Swift – Leiden

  • Leiden


About the Role

We’re the world’s leading provider of secure financial messaging services,

headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organization can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy.

We’re unique too. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We’re always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions.

What to expect

Swift is looking for a Lead DevOps Business Analyst to spearhead the transformation of our developer experience. In this role you will work in the heart of our central DevOps Tooling Organization at Swift and play a pivotal role in crafting self-service capabilities to improve each development team’s security, compliance, costs, and time-to-business value through improved developer experiences within a secure, governed framework. With a solid focus on real zero-touch strategies, problem-solving, a customer focused approach, join us on our ground-breaking journey and bring your senior-level expertise to drive excellence. This role is crucial in bridging the gap between business requirements and technical implementation.

In this role you will:

  • Collaborate with stakeholders to understand business requirements and translate them into technical specifications.
  • Analyze business processes and workflows with the objective of improving or automate them.
  • Work closely with the DevOps team to design, develop, and implement zero-touch deployment strategies.
  • Document all processes and systems in detail, including creating user manuals and functional specifications.
  • Validate and assess the automated process for user onboarding to the DevOps Platform so it meets user and usability requirements.
  • Facilitate communication between the Products teams and the DevOps Platform team.
  • Requirements:

  • Bachelor’s degree in Business, Computer Science, Information Systems, or a related field.
  • Proven experience as a Business Analyst in a DevOps environment (MUST).
  • Good communication skills, both written and verbal, with the ability to explain complex technical concepts to non-technical collaborators.
  • Familiarity with Agile methodologies (MUST).
  • Strong understanding of zero-touch deployment strategies and tools (MUST) targeting hybrid and multi-cloud environments (MUST).
  • Past experience with standard DevOps tool chains, Cloudbees (PREFERRED), GitLab (A PLUS), Azure DevOps (A PLUS), GitHub Actions (A PLUS)
  • Excellent problem-solving skills and attention to detail.
  • The estimated salary range for a new hire into this position in Virginia is MINIMUM 113,330.00 to MAXIMUM 210,470.00USD. Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location.

    Our compensation packages include a competitive base salary and bonus opportunity for all employees contingent on personal and company performance. Our generous benefits program includes medical, dental, vision and life insurance with no premium costs for our employees and their families, and retirement plan plus matching 401k.

    What we offer

    We put you in control of career

    We give you a competitive package

    We help you perform at your best

    We help you make a difference

    We give you the freedom to be yourself

    We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone’s voice counts and where you can reach your full potential.

    If you believe you require a reasonable accommodation to participate in the job application or interview process, please contact us to request accommodation.

    Don’t meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.

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